CUSTOMER EXPERIENCE CONSULTING

 

Our CX strategy specialises in advising FTSE 100 & Fortune 250 companies how to assess, measure and re-design their customer experience.  We continually evolve our approach to innovating this active design.  Our consultants have worked with a wide range of businesses, including financial services, travel, retail, public sector and education both in B2B and B2C and undertaken assignments globally, engaging at board and SVP levels and driving both strategic change and supporting real deployment.

 

We also offer a comprehensive range of educational tools to both established customer experience professionals and to those just embarking on their customer experience journey through a variety of expert-led workshops and personal one to one advisory services. This includes a range of 'off the shelf' training modules as well as tailored packages to meet your particular needs.

CUSTOMER EXPERIENCE MANAGEMENT

DEPLOYMENT

SENIOR LEVEL MENTORING & COACHING

PUBLIC & PRIVATE SECTOR EXPERIENCE

EXPERT FACILITATION AT BOARD LEVEL

CREATIVE SERVICES

 

CREATIVE DIRECTION

BRAND DESIGN & IDENTITY

BRAND MANIFESTOS

FULL 360 CAMPAIGN DESIGN

COPYWRITING

Our extensive multimedia specialising creative team has designed, developed and produced campaigns for a variety of global and recognised brands.

COMMUNICATIONS

 

PRESS & P.R.

INTERNAL TRAINING

INVESTOR RELATIONS

We have produced all types of communication material from highly detailed medical training videos to highly specific end-of-year audio-visual investor reports.

DIGITAL

 

WEBSITE

E-COMMERCE

SOCIAL MEDIA

SEARCH ENGINE OPTIMISATION

APP DEVELOPMENT

USER CX & UI

MEDIA PLANNING & BUYING

SOCIAL DISPLAY & POSITIONING

We have dedicated teams of coders, designers and creatives expert in the field of social media, SEO, web & app design/development.  With extensive experience in all media platforms and disciplines we have positioned campaigns for broadcast as well as Facebook, twitter and other social media platforms.

PRODUCTION

 

TV & FILM PRODUCTION

PHOTOGRAPHIC PRODUCTION

FULL 360VR PRODUCTION

AUDIENCE RESEARCH FILMS & ANIMATICS

CREW HIRE

ONLINE VIDEO CONTENT

CASTING

LOGISTICS, LEGALS  & INSURANCES

We offer a turn-key production facility, from pre-production to final play-out, we provide award winning directors and crew, equipped with the very latest and hard to come by gear.

POST-PRODUCTION

 

5K ONLINE EDIT FACILITY

PHOTOGRAPHIC POST-PRODUCTION

IMAGE RETOUCHING

MOTION GFX

2D & 3D ANIMATION

MOOD REELS

SOUND DESIGN & RECORDING

We have a 5k online edit facility driven by award winning editors, animators, motion GFX artists and colourists, in addition to state-of-the-art recording and post-production sound services studios.