CUSTOMER EXPERIENCE CONSULTING
Our CX strategy specialises in advising FTSE 100 & Fortune 250 companies how to assess, measure and re-design their customer experience. We continually evolve our approach to innovating this active design. Our consultants have worked with a wide range of businesses, including financial services, travel, retail, public sector and education both in B2B and B2C and undertaken assignments globally, engaging at board and SVP levels and driving both strategic change and supporting real deployment.
We also offer a comprehensive range of educational tools to both established customer experience professionals and to those just embarking on their customer experience journey through a variety of expert-led workshops and personal one to one advisory services. This includes a range of 'off the shelf' training modules as well as tailored packages to meet your particular needs.
CUSTOMER EXPERIENCE MANAGEMENT
SENIOR LEVEL MENTORING & COACHING
PUBLIC & PRIVATE SECTOR EXPERIENCE
EXPERT FACILITATION AT BOARD LEVEL
BRAND DESIGN & IDENTITY
FULL 360 CAMPAIGN DESIGN
Our extensive multimedia specialising creative team has designed, developed and produced campaigns for a variety of global and recognised brands.
PRESS & P.R.
We have produced all types of communication material from highly detailed medical training videos to highly specific end-of-year audio-visual investor reports.
SEARCH ENGINE OPTIMISATION
USER CX & UI
MEDIA PLANNING & BUYING
SOCIAL DISPLAY & POSITIONING
We have dedicated teams of coders, designers and creatives expert in the field of social media, SEO, web & app design/development. With extensive experience in all media platforms and disciplines we have positioned campaigns for broadcast as well as Facebook, twitter and other social media platforms.
TV & FILM PRODUCTION
FULL 360VR PRODUCTION
AUDIENCE RESEARCH FILMS & ANIMATICS
ONLINE VIDEO CONTENT
LOGISTICS, LEGALS & INSURANCES
We offer a turn-key production facility, from pre-production to final play-out, we provide award winning directors and crew, equipped with the very latest and hard to come by gear.
5K ONLINE EDIT FACILITY
2D & 3D ANIMATION
SOUND DESIGN & RECORDING
We have a 5k online edit facility driven by award winning editors, animators, motion GFX artists and colourists, in addition to state-of-the-art recording and post-production sound services studios.