ABOUT US

 

"ACME is the first business built and led by both experienced Customer Experience practitioners and Creative professionals. Our brilliant Advertising and Communication will fire the imagination and open doors for your customers whilst delivering on expectation each and every time..."

Frankly, we're all in the memories business and storytelling is in our DNA.

 

WHAT WE OFFER

CUSTOMER EXPERIENCE CONSULTING

 

Our CX strategy specialises in advising FTSE 100 & Fortune 250 companies how to assess, measure and re-design their customer experience.  We continually evolve our approach to innovating this active design.  Our consultants have worked with a wide range of businesses, including financial services, travel, retail, public sector and education both in B2B and B2C and undertaken assignments globally, engaging at board and SVP levels and driving both strategic change and supporting real deployment.

We also offer a comprehensive range of educational tools to both established customer experience professionals and to those just embarking on their customer experience journey through a variety of expert-led workshops and personal one to one advisory services. This includes a range of 'off the shelf' training modules as well as tailored packages to meet your particular needs.

  • CUSTOMER EXPERIENCE MANAGEMENT
  • DEPLOYMENT
  • SENIOR LEVEL MENTORING & COACHING
  • PUBLIC & PRIVATE SECTOR EXPERIENCE
  • EXPERT FACILITATION AT BOARD LEVEL

CREATIVE SERVICES

 
  • CREATIVE DIRECTION
  • BRAND DESIGN & IDENTITY
  • BRAND MANIFESTOS
  • FULL 360 CAMPAIGN DESIGN
  • COPYWRITING

Our extensive multimedia specialising creative team has designed, developed and produced campaigns for a variety of global and recognised brands.

COMMUNICATIONS

 
  • PRESS & P.R.
  • INTERNAL TRAINING
  • INVESTOR RELATIONS

We have produced all types of communication material from highly detailed medical training videos to highly specific end-of-year audio-visual investor reports.

DIGITAL

 
  • WEBSITE
  • E-COMMERCE
  • SOCIAL MEDIA
  • SEARCH ENGINE OPTIMISATION
  • APP DEVELOPMENT
  • USER CX & UI
  • MEDIA PLANNING & BUYING
  • SOCIAL DISPLAY & POSITIONING

We have dedicated teams of coders, designers and creatives expert in the field of social media, SEO, web & app design/development.  With extensive experience in all media platforms and disciplines we have positioned campaigns for broadcast as well as Facebook, twitter and other social media platforms.

PRODUCTION

 
  • TV & FILM PRODUCTION
  • PHOTOGRAPHIC PRODUCTION
  • FULL 360VR PRODUCTION
  • AUDIENCE RESEARCH FILMS & ANIMATICS
  • CREW HIRE
  • ONLINE VIDEO CONTENT
  • CASTING
  • LOGISTICS, LEGALS  & INSURANCES

We offer a turn-key production facility, from pre-production to final play-out, we provide award winning directors and crew, equipped with the very latest and hard to come by gear.

POST-PRODUCTION

 
  • 5K ONLINE EDIT FACILITY
  • PHOTOGRAPHIC POST-PRODUCTION
  • IMAGE RETOUCHING
  • MOTION GFX
  • 2D & 3D ANIMATION
  • MOOD REELS
  • SOUND DESIGN & RECORDING

We have a 5k online edit facility driven by award winning editors, animators, motion GFX artists and colourists, in addition to state-of-the-art recording and post-production sound services studios.


WHO WE'VE WORKED WITH